Remote Mortgage Support Specialist

MCI Careers; Missouri; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth Opportunities

Paid Training

Casual Dress Code

Job summary

MCI Careers is seeking a dedicated customer service representative in Missouri. This role involves handling calls from mortgage customers, resolving their issues, and ensuring a high-quality customer experience. Candidates must have a high school diploma, excellent communication skills, and the ability to multitask effectively. We offer competitive compensation, health benefits, and opportunities for career growth. If you're enthusiastic and eager to join a dynamic team, apply today!

Qualifications

• Must be 18 years of age.
• Ability to type 30-45 words per minute.
• Read and speak English fluently.
• Familiarity with computers and new applications.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer issues and escalate when necessary.
• Comply with all client processes and policies.

Skills

Multitasking with multiple screens

Customer service orientation

Excellent communication skills

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows PC Applications

Job description

MCI Careers is seeking a dedicated customer service representative in Missouri. This role involves handling calls from mortgage customers, resolving their issues, and ensuring a high-quality customer experience. Candidates must have a high school diploma, excellent communication skills, and the ability to multitask effectively. We offer competitive compensation, health benefits, and opportunities for career growth. If you're enthusiastic and eager to join a dynamic team, apply today!