Remote Medical Virtual Assistant — Pain Management

Winning Assistants, Inc.; United States; Remote; USD 7,000 - 8,000; Full time

Job summary

Santa Barbara Cottage Hospital is seeking a Medical Virtual Assistant (Interventional Pain Management) to support live phone handling, prior authorizations, insurance verification, and appointment scheduling.

You'll assist with billing follow-ups, maintain HIPAA-compliant records in the EHR, and coordinate with clinical staff to ensure smooth daily operations. This remote, full-time role requires excellent English communication and healthcare administration experience.

Qualifications

• Medical office or healthcare administrative experience required.
• Experience with insurance verification and prior authorizations required.
• Experience with electronic health records (EHR), especially Tebra preferred.
• Strong English communication and patient-facing skills.

Responsibilities

• Handle live phone calls from patients and referrals with high-volume efficiency.
• Perform prior authorizations and verify insurance benefits.
• Schedule and manage appointments in the EHR (Tebra) and maintain records.
• Assist with billing follow-ups and coordinate with the billing department.
• Maintain HIPAA compliance and protect patient information.

Skills

English communication

Customer service

Attention to detail

Multitasking

HIPAA compliance

Education

RN/LPN or Medical Assistant background

Tools

EHR systems

Tebra EHR

Job description

Santa Barbara Cottage Hospital is seeking a Medical Virtual Assistant (Interventional Pain Management) to support live phone handling, prior authorizations, insurance verification, and appointment scheduling.

You'll assist with billing follow-ups, maintain HIPAA-compliant records in the EHR, and coordinate with clinical staff to ensure smooth daily operations. This remote, full-time role requires excellent English communication and healthcare administration experience.