Remote Medical Virtual Assistant – Spanish/English Front Desk

Winning Assistants, Inc.; United States; Teletrabalho; USD 8300 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HR & Contractor Support

VPN Access

HIPAA Training

Top VA Training

Holidays off

Paid/Unpaid Time Off

Tools & Resources

Incentives

Resumo da oferta

Santa Barbara Cottage Hospital is seeking a Medical Virtual Assistant (Spanish-English bilingual) for front desk and administrative support. This full-time remote role operates 8:00 AM–5:00 PM (EDT), Monday–Friday, with responsibilities including virtual check-ins, co-pay collection, scheduling, and patient follow-ups.

The ideal candidate has at least 1 year in medical administration, experience with patient scheduling and inbound calls, and proficiency with EMR/EHR systems (WebPT preferred).

Qualificações

• Fluent in English and Spanish; able to communicate professionally with patients in both languages.
• Experience in medical administration or healthcare front desk roles.
• Experience handling patient scheduling and inbound calls in healthcare.

Responsabilidades

• Greet patients virtually and assist with check-in; conduct tablet-based check-ins.
• Collect patient co-pays and deductibles and verify details.
• Answer inbound calls and respond to patient inquiries.
• Schedule, confirm, and manage patient appointments.
• Coordinate patient communication and follow-ups.
• Support remote administrative tasks and patient care coordination.
• Enter and maintain patient data in EMR/EHR systems (WebPT preferred).
• Maintain camera-on presence in virtual meetings during shifts.

Conhecimentos

Bilingual English/Spanish

Medical front desk

Scheduling

Patient payments

Remote/Virtual assistant

Customer service

Ferramentas

WebPT

Optimum

Descrição da oferta de emprego

Santa Barbara Cottage Hospital is seeking a Medical Virtual Assistant (Spanish-English bilingual) for front desk and administrative support. This full-time remote role operates 8:00 AM–5:00 PM (EDT), Monday–Friday, with responsibilities including virtual check-ins, co-pay collection, scheduling, and patient follow-ups.

The ideal candidate has at least 1 year in medical administration, experience with patient scheduling and inbound calls, and proficiency with EMR/EHR systems (WebPT preferred).