Remote Bilingual Dental Medical Virtual Assistant

Winning Assistants, Inc.; United States; Remote; USD 8,000 - 11,000; Full time

Job summary

Santa Barbara Cottage Hospital is seeking a highly organized Bilingual Medical Virtual Assistant (Dental) to provide front-desk, scheduling, insurance, and administrative support for a busy U.S.-based dental practice. The role requires fluency in English and Spanish, strong phone communication, and the ability to manage high patient interactions remotely.

Primary duties include insurance verification, treatment plan preparation, co-payment collection, claim creation, and coordination with an

Qualifications

• Fluency in both English and Spanish required
• Excellent spoken and written communication in both languages
• Confident communicating with patients over the phone
• Able to explain scheduling, insurance, treatment and payment information clearly
• Compassionate and patient-focused communication style

Responsibilities

• Virtual reception and patient communication for a U.S.-based dental practice
• Manage appointment scheduling, confirmations, and patient follow-ups
• Verify insurance eligibility and benefits; prepare treatment cost breakdowns
• Create insurance claims and coordinate with external billing service
• Maintain patient information in Dentrix and follow customized workflows

Skills

Bilingual communication ENG/ES

Phone communication

Patient-focused communication

Scheduling proficiency

Customer service

Tools

Dentrix

Delta Dental

Weave

Job description

Santa Barbara Cottage Hospital is seeking a highly organized Bilingual Medical Virtual Assistant (Dental) to provide front-desk, scheduling, insurance, and administrative support for a busy U.S.-based dental practice. The role requires fluency in English and Spanish, strong phone communication, and the ability to manage high patient interactions remotely.

Primary duties include insurance verification, treatment plan preparation, co-payment collection, claim creation, and coordination with an