Remote Medical VA: Patient Calls & Prior Auths

Winning Assistants; United States; Remote; USD 6,900 - 8,300; Part time

Benefits offered by this job

Dedicated HR & Contractor Support Team

Premium VPN Access

HIPAA & Cybersecurity Training

Top VA Performance Training

Client-Approved U.S. Holidays

Client-Approved Time Off (paid/unpaid)

Tools & Resources

Job summary

Winning Assistants is seeking a Medical Virtual Assistant to handle patient calls, scheduling, and prior authorizations for a U.S.-based nephrology/internal medicine client. This remote, part-time role (25 hours/week) follows EST schedule and requires professional communication and strict confidentiality.

You will manage high-volume calls, schedule appointments, process prior authorizations, and support daily admin tasks using NextGen EHR and Weave VoIP.

Qualifications

• Experience working with medical practice operations.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Familiarity with HIPAA compliance and patient confidentiality.
• Comfortable learning and using NextGen EHR and Weave VoIP systems.

Responsibilities

• Incoming patient calls – manage and respond professionally.
• Schedule and coordinate patient appointments.
• Process prior authorizations and related tasks.
• Provide general administrative support while maintaining patient confidentiality.

Skills

Medical practice operations

Organizational skills

Verbal communication

Written communication

HIPAA compliance

Tools

NextGen EHR

Weave VoIP

Job description

Winning Assistants is seeking a Medical Virtual Assistant to handle patient calls, scheduling, and prior authorizations for a U.S.-based nephrology/internal medicine client. This remote, part-time role (25 hours/week) follows EST schedule and requires professional communication and strict confidentiality.

You will manage high-volume calls, schedule appointments, process prior authorizations, and support daily admin tasks using NextGen EHR and Weave VoIP.