Remote Medical Support Assistant – Veterans Care

Remote Jobs; Glendale (CO); Remote; USD 25,000 - 36,000; Full time

Job summary

Remote Jobs is recruiting a Medical Support Assistant to support Veterans served by the VA Eastern Colorado Health Care System. This remote, full-time role handles front-line administrative tasks across outpatient clinics, virtual care, and Community Care. The position requires U.S.

citizenship, a high school diploma or GED, strong English, and experience in clerical or healthcare administration. Proficiency with Microsoft Office and at least 50 WPM typing is expected.

Qualifications

• U.S. citizenship required.
• High school diploma or GED required.
• English language proficiency (oral and written).
• Basic medical terminology knowledge.
• Minimum 6 months customer service experience.
• At least 1 year clerical/healthcare administrative experience.
• Typing speed of at least 50 WPM.
• Must pass a federal background investigation and obtain Tier 1 security clearance.

Responsibilities

• Schedule, reschedule, and cancel Veteran appointments using VistA and CPRS per scheduling guidelines.
• Receive and respond to calls, secure messages, and Veteran inquiries.
• Conduct patient check-ins and check-outs.
• Review and update demographics, insurance, and patient data in VA systems.
• Support outpatient consult management, including Community Care and HSRM.
• Assist clinical teams with clinic profiles, calendar builds, and schedule adjustments.
• Coordinate care across VA services and external providers when applicable.
• Maintain confidentiality and HIPAA compliance.

Skills

U.S. citizenship

English proficiency

Typing 50 WPM

Customer service

Clerical/healthcare admin experience

Basic medical terminology

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Remote Jobs is recruiting a Medical Support Assistant to support Veterans served by the VA Eastern Colorado Health Care System. This remote, full-time role handles front-line administrative tasks across outpatient clinics, virtual care, and Community Care. The position requires U.S.

citizenship, a high school diploma or GED, strong English, and experience in clerical or healthcare administration. Proficiency with Microsoft Office and at least 50 WPM typing is expected.