Remote Veteran Care Access Specialist

Actalent; Tulsa (OK); Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

100% remote

Mon-Fri schedule

No nights or weekends

Impactful veteran support

Contract position with extension

Job summary

Actalent is seeking Medical Support Assistants (MSAs) to support Veterans nationwide in a fully remote role.

As a key contact for Veterans and healthcare providers, you will schedule appointments, manage referrals, and assist with care coordination while ensuring EMR accuracy and regulatory compliance. This contract position is based out of Tulsa, OK for residency eligibility and will involve collaboration with health teams.

Qualifications

• High School Diploma or GED required.
• 6+ months of customer service experience.
• Strong computer and data entry skills.
• Typing speed 50+ WPM.
• Basic understanding of medical terminology.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Schedule and coordinate patient appointments.
• Manage referrals and electronic consults.
• Support community care coordination efforts.
• Assist Veterans by answering questions and connecting them with care teams.
• Update and maintain patient information in EMR/EHR.
• Document patient interactions accurately and efficiently.
• Collaborate with providers, nurses, and admin teams to support patient care.
• Ensure privacy, security, and healthcare regulations are followed.

Skills

Customer service

Data entry

Typing 50+ WPM

Computer proficiency

Verbal & written communication

Healthcare environment

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Actalent is seeking Medical Support Assistants (MSAs) to support Veterans nationwide in a fully remote role.

As a key contact for Veterans and healthcare providers, you will schedule appointments, manage referrals, and assist with care coordination while ensuring EMR accuracy and regulatory compliance. This contract position is based out of Tulsa, OK for residency eligibility and will involve collaboration with health teams.