Remote Luxury Travel Experience Specialist

The Claros Travels; Miami (FL); A distancia; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel industry perks and discounts

Descripción de la vacante

The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.

This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment.

Formación

• Strong communication and interpersonal skills.
• Previous customer service experience (travel or hospitality experience preferred).
• Ability to work independently in a remote work environment.
• Strong organizational skills and attention to detail.
• Comfortable using computers, booking systems, and digital communication tools.
• Interest in travel and delivering exceptional client experiences.
• 100% Remote position.
• Training and professional development opportunities.
• Travel industry perks and discounts.
• Supportive and collaborative team environment.

Responsabilidades

• Provide friendly and professional customer support through phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and travel accommodations
• Communicate travel details, documentation requirements, and agency policies clearly
• Monitor reservations and bookings to ensure accuracy and timely updates
• Follow up with clients to confirm satisfaction and address any questions or concerns
• Resolve client inquiries with a solutions-oriented and customer-first approach; maintain organized records and update internal systems as needed

Conocimientos

Communication

Customer service

Remote work

Attention to detail

Herramientas

Booking systems

Digital communication tools

Descripción del empleo

The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.

This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment.