Remote Luxury Travel Concierge

The Claros Travels; San Francisco (CA); Remote; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Fully remote

Travel industry perks and discounts

Zusammenfassung

The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.

This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment.

Qualifikationen

• Excellent communication and interpersonal skills.
• Previous customer service experience, travel or hospitality preferred.
• Ability to work independently in a remote environment.
• Strong organizational skills and attention to detail.

Aufgaben

• Provide friendly and professional customer support through phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and travel accommodations
• Communicate travel details, documentation requirements, and agency policies clearly
• Monitor reservations and bookings to ensure accuracy and timely updates
• Follow up with clients to confirm satisfaction and address any questions or concerns
• Resolve client inquiries with a solutions-oriented and customer-first approach; maintain organized records and update internal systems as needed

Kenntnisse

Communication skills

Customer service experience

Remote work

Detail oriented

Travel interest

Jobbeschreibung

The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.

This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment.