Remote Luxury Reservations Specialist

The Claros Travels; Mesa (AZ); A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Training & development

Industry discounts

Collaborative culture

Descripción de la vacante

The Claros Travel seeks a Luxury Customer Service Representative to join our remote team, delivering personalized luxury travel support to our discerning clients. You will handle reservations, itinerary coordination, and service arrangements with a focus on seamless, high-touch service across channels.

We value strong communication, independent work habits, and meticulous attention to detail. This fully remote role offers training, professional development, and a collaborative team culture.

Formación

• Strong communication and interpersonal skills.
• Previous customer service experience required (luxury service or hospitality preferred).
• Ability to work independently in a remote environment.
• Strong organizational skills and attention to detail.
• Comfortable using computers, booking systems, and digital communication tools.

Responsabilidades

• Provide professional customer support via phone, email, and online messaging.
• Assist clients with luxury reservations, bookings, and itinerary updates.
• Communicate details, policies, and documentation requirements clearly.
• Monitor reservations to ensure accuracy and timely updates.
• Follow up with clients to ensure satisfaction and resolve concerns.
• Deliver a high-touch, solutions-oriented customer experience.
• Maintain accurate records and update internal systems as needed.

Conocimientos

Communication

Interpersonal skills

Remote work

Organization

Tech proficiency

Descripción del empleo

The Claros Travel seeks a Luxury Customer Service Representative to join our remote team, delivering personalized luxury travel support to our discerning clients. You will handle reservations, itinerary coordination, and service arrangements with a focus on seamless, high-touch service across channels.

We value strong communication, independent work habits, and meticulous attention to detail. This fully remote role offers training, professional development, and a collaborative team culture.