Remote Luxury Travel Concierge

The Claros Travels; Wichita (KS); Remote; USD 40,000 - 58,000; Full time

Benefits offered by this job

100% remote work

Training & development opportunities

Industry discounts

Collaborative team culture

Job summary

The Claros Travel is seeking a Luxury Customer Service Representative to join our remote team. You will assist clients with reservations, itinerary coordination, and service arrangements to ensure a high-touch experience.

This role offers 100% remote work and a path for professional development. Ideal candidates are customer-focused with strong communication and organizational skills, able to work independently in a fast-paced luxury service environment.

Qualifications

• Strong communication and interpersonal skills.
• Previous customer service experience required (luxury service or hospitality preferred).
• Ability to work independently in a remote environment.

Responsibilities

• Provide professional customer support via phone, email, and online messaging.
• Assist clients with luxury reservations, bookings, and itinerary updates.
• Communicate details, policies, and documentation requirements clearly.

Skills

Communication skills

Customer service experience

Remote work autonomy

Organizational skills

Digital communication tools

Tools

Booking systems

CRM/digital tools

Job description

The Claros Travel is seeking a Luxury Customer Service Representative to join our remote team. You will assist clients with reservations, itinerary coordination, and service arrangements to ensure a high-touch experience.

This role offers 100% remote work and a path for professional development. Ideal candidates are customer-focused with strong communication and organizational skills, able to work independently in a fast-paced luxury service environment.