Remote Long-Term Disability Claims Expert & Coach

Prudential Financial; California City (CA); A distancia; USD 70.000 - 116.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Market-competitive base salary

Annual bonus potential

Health & wellness programs

401(k) with company match

Pension plan assistance

Education reimbursement programs

Employee stock purchase plan

Descripción de la vacante

Prudential Financial is seeking a Disability Claims Specialist to act as a technical expert in Long-Term Disability, guiding complex claims and coaching staff. You will interpret policy provisions, medical and vocational factors, and help define claim strategy while ensuring high-quality outcomes.

The role emphasizes coaching, trend analysis, and development of technical resources to support ongoing improvements in claim block health. This is a fully virtual, nationwide position.

Formación

• 4–5 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions and medical/vocational considerations.
• Strong communication, consultation, presentation and facilitation skills.
• Proven ability to analyze complex or high-risk claims and advise on strategies.
• Experience coaching professionals and building technical capability.

Responsabilidades

• Serve as a Long-Term Disability technical expert to the Team Lead and staff on complex claims.
• Provide guidance on policy interpretation, medical/vocational considerations, and next steps.
• Coach claim professionals through challenging scenarios and provide actionable feedback.
• Analyze claim activity to identify trends, risks and coaching priorities.
• Develop and maintain technical resources and training for the team.

Conocimientos

Long-Term Disability claim management

Technical guidance

Coaching claim professionals

Trend analysis

Communication skills

Herramientas

Microsoft Teams

Microsoft Word

Microsoft Excel

Descripción del empleo

Prudential Financial is seeking a Disability Claims Specialist to act as a technical expert in Long-Term Disability, guiding complex claims and coaching staff. You will interpret policy provisions, medical and vocational factors, and help define claim strategy while ensuring high-quality outcomes.

The role emphasizes coaching, trend analysis, and development of technical resources to support ongoing improvements in claim block health. This is a fully virtual, nationwide position.