Remote K-12 SaaS Account Manager — Growth & Retention

Niche; Central City (CO); Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Remote work options

Health plan

Flexible PTO

Home office stipend

Parental leave

401(k) with employer match

Job summary

Niche is seeking an Account Manager to grow revenue within a K-12 client portfolio, balancing relationship building with clear communication of our impact and value. You will divide time between developing relationships, presenting outcomes, and identifying upsell opportunities, while partnering with Customer Success and Account Executive teams to ensure clients are well supported.

You will manage renewals, negotiate contracts, demonstrate products, and advocate for the customer inside Niche.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience in sales/marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce experience.
• Ability to thrive in a fast-paced, team-oriented environment.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology is a plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue and retention.
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors.
• Collaborate with Customer Success and Sales Engineers to ensure successful implementations and identify cross-sell opportunities.
• Prospect for new expansion opportunities within the book of business.
• Manage renewal negotiations and contract processes.
• Present product demonstrations to clients.
• Provide support and solve problems for specific use cases.

Skills

Presentation skills

Excellent communication

Adaptability

SaaS sales experience

Relationship management

Education

Bachelor's degree in business/education

Tools

Salesforce

Job description

Niche is seeking an Account Manager to grow revenue within a K-12 client portfolio, balancing relationship building with clear communication of our impact and value. You will divide time between developing relationships, presenting outcomes, and identifying upsell opportunities, while partnering with Customer Success and Account Executive teams to ensure clients are well supported.

You will manage renewals, negotiate contracts, demonstrate products, and advocate for the customer inside Niche.