Remote K-12 SaaS Account Manager — Growth & Retention

Niche; Connecticut; Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Remote work option

Fully paid health plan

Flexible PTO

Parental leave

401(k) matching

Home office stipend

Job summary

Niche is seeking an Account Manager to drive retention and revenue growth within a portfolio of K-12 customers. You will nurture relationships, communicate value, and uncover upsell opportunities while collaborating with Customer Success and Sales Engineers to ensure successful implementation.

Role requires 3+ years in SaaS sales/account management, strong presentation skills, and the ability to thrive in a fast-paced environment. Remote-friendly with nationwide eligibility, including CT.

Qualifications

• Bachelor's degree in business or education‑related field.
• Minimum of 3 years of relevant SaaS sales and account management experience.
• Excellent presentation and communication skills.
• Experience selling in Education or Digital Media is a plus.

Responsibilities

• Manage a full account portfolio to increase revenue and client health.
• Build trusted advisor relationships with stakeholders and executive sponsors.
• Collaborate with Customer Success Managers and Sales Engineers to ensure successful implementation and identify upsell opportunities.
• Negotiate contracts and drive renewal/expansion through signatures.
• Present product demonstrations.

Skills

Client relationship management

Sales experience

SaaS experience

Communication

Education

Bachelor's degree in business or related field

Tools

Salesforce

Gong

Job description

Niche is seeking an Account Manager to drive retention and revenue growth within a portfolio of K-12 customers. You will nurture relationships, communicate value, and uncover upsell opportunities while collaborating with Customer Success and Sales Engineers to ensure successful implementation.

Role requires 3+ years in SaaS sales/account management, strong presentation skills, and the ability to thrive in a fast-paced environment. Remote-friendly with nationwide eligibility, including CT.