K-12 SaaS Account Growth Manager

Niche; Central City (KY); Remote; USD 68,000 - 83,000; Full time

Benefits offered by this job

Remote-friendly

Health plan

Unlimited PTO

Home office stipend

Parental leave

401(k)

Job summary

Niche is seeking an Account Manager to drive retention and revenue growth across a K-12 client portfolio. You will build trusted advisor relationships with school stakeholders, coordinate with Customer Success and Sales Engineers, and identify opportunities to expand within existing accounts.

You will lead demos, negotiate contracts, and ensure customers realize ROI from Niche’s digital advertising and marketplace offerings.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce Experience.
• Ability to thrive and quickly adapt to a fast-paced, team-oriented environment.
• Someone fearless and persistent. Motivated by the challenge of building relationships with a variety of stakeholders and growing your book of business.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology huge plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health.
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors.
• Collaborate with Customer Success Managers and Sales Engineers to ensure the team has everything they need to implement successfully and identify opportunities to cross-sell.
• Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle).
• Manage Client Relationships for clients up for renewal in the current year.
• Negotiate Contracts, drive commercial process through acquiring signatures.
• Present product demonstrations.
• Support customers and solve problems for specific and individualized use cases.
• Strong understanding of the platform and product suite.
• Serve as the voice of the customer to drive improvement and provide a customer feedback loop to product and data teams.
• Meet personal quarterly and annual dollar retention and expansion goals.

Skills

Sales experience

Communication

Presentation skills

Challenger Sales Methodology

Education

Bachelor's degree in business or education

Tools

Salesforce

Job description

Niche is seeking an Account Manager to drive retention and revenue growth across a K-12 client portfolio. You will build trusted advisor relationships with school stakeholders, coordinate with Customer Success and Sales Engineers, and identify opportunities to expand within existing accounts.

You will lead demos, negotiate contracts, and ensure customers realize ROI from Niche’s digital advertising and marketplace offerings.