K-12 SaaS Account Manager - Remote & Growth-Oriented

Niche; Orangeburg (SC); Remote; USD 68,000 - 83,000; Full time

Benefits offered by this job

Remote work option

Health plan (vision and dental)

Flexible PTO

Home office stipend

Parental leave (12 weeks)

401(k) with employer match

Job summary

Niche is seeking an Account Manager to drive retention and revenue growth across a K-12 portfolio. You will build trusted advisor relationships, identify upsell opportunities, and collaborate with Customer Success and Sales teams to ensure effective implementations and ongoing value.

In this role, you will manage renewals, present product demos, and guide customers through the Niche platform to demonstrate ROI and long-term adoption.

Qualifications

• Bachelor's degree in a business or education-related field
• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment
• Excellent presentation and communication skills
• Salesforce experience
• Ability to thrive in a fast-paced, team-oriented environment
• Experience selling in Education or Digital Media is a plus
• Experience with Challenger Sales Methodology is a plus

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue and foster client health
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors
• Collaborate with Customer Success Managers and Sales Engineers to ensure successful implementation and identify upsell opportunities
• Prospect for new expansion opportunities within the book of business
• Manage client relationships up for renewal in the current year
• Negotiate contracts and drive the commercial process to signatures
• Present product demonstrations to clients
• Provide problem-solving for specific and individualized use cases
• Serve as the voice of the customer to drive product and data improvements
• Meet personal quarterly and annual retention and expansion goals

Skills

Account management

SaaS sales

Customer success

Relationship building

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Job description

Niche is seeking an Account Manager to drive retention and revenue growth across a K-12 portfolio. You will build trusted advisor relationships, identify upsell opportunities, and collaborate with Customer Success and Sales teams to ensure effective implementations and ongoing value.

In this role, you will manage renewals, present product demos, and guide customers through the Niche platform to demonstrate ROI and long-term adoption.