Remote K-12 SaaS Account Manager - Growth & Renewal

Niche; Indiana; Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Best-in-class health plan

Home office stipend

Parental leave

401(k) with employer match

Stock option program

Job summary

Niche seeks an Account Manager to drive retention and revenue growth within a K-12 client portfolio. You will build trusted advisor relationships, collaborate with Customer Success and Sales Engineers, and identify upsell opportunities across the book of business.

Expect a fast-paced environment with quarterly and annual targets. Role supports remote work with flexibility; strong presentation and communication skills are required, plus 3+ years SaaS sales experience.

Qualifications

• 3 years of relevant experience including sales and marketing in a SaaS environment.
• Bachelor's degree in business or education-related field.
• Excellent presentation and communication skills.
• Experience selling in Education or Digital Media is a plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue and foster client health.
• Cultivate trusted advisor relationships with stakeholders and executive sponsors.
• Collaborate with Customer Success and Sales Engineers to ensure effective implementations and upsell opportunities.
• Prospect for new expansion opportunities within the book of business (on/off-cycle).
• Manage renewals for clients up for renewal in the current year and negotiate contracts.
• Meet quarterly/annual retention and expansion goals and present product demonstrations.
• Serve as voice of the customer to drive product and data feedback loops.

Skills

SaaS sales

Account management

Relationship building

Presentation skills

Communication

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Job description

Niche seeks an Account Manager to drive retention and revenue growth within a K-12 client portfolio. You will build trusted advisor relationships, collaborate with Customer Success and Sales Engineers, and identify upsell opportunities across the book of business.

Expect a fast-paced environment with quarterly and annual targets. Role supports remote work with flexibility; strong presentation and communication skills are required, plus 3+ years SaaS sales experience.