K-12 SaaS Account Manager: Remote, Retention & Growth

Niche; Central City (NE); Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Best-in-class benefits

100% paid health plan

Flexible PTO

Parental leave

401(k) with employer match

Remote-friendly

Stock option program

Job summary

Niche, the leader in school search, seeks an Account Manager to retain clients and expand revenue within a K-12 portfolio. You will build trusted advisor relationships with stakeholders, collaborate with CS and Sales Engineers, and drive renewals and upsells.

In this fully flexible role, you will conduct product demonstrations, present ROI, and own the end-to-end customer lifecycle from onboarding to renewal across multiple states nationwide.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce Experience.
• Ability to thrive and quickly adapt to a fast-paced, team-oriented environment.
• Someone fearless and persistent. Motivated by relationships and growing your book of business.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology is a plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health.
• Cultivate a trusted advisor relationship with stakeholders and executive sponsors.
• Collaborate with Customer Success Managers and Sales Engineers to ensure the team has everything they need to implement successfully and identify opportunities to cross-sell.
• Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle).
• Manage Client Relationships for clients up for renewal in the current year.
• Negotiate Contracts, drive commercial process through acquiring signatures.
• Present product demonstrations.
• Support customers and solve problems for specific and individualized use cases.
• Strong understanding of the platform and product suite.
• Serve as the voice of the customer to drive improvement and provide a customer feedback loop to product and data teams.
• Meet personal quarterly and annual dollar retention and expansion goals.

Skills

Excellent presentation and comms

Relationship building

Able to thrive in fast-paced env

Team collaboration

Education

Bachelor's degree in business or education

Tools

Salesforce

Gong

Job description

Niche, the leader in school search, seeks an Account Manager to retain clients and expand revenue within a K-12 portfolio. You will build trusted advisor relationships with stakeholders, collaborate with CS and Sales Engineers, and drive renewals and upsells.

In this fully flexible role, you will conduct product demonstrations, present ROI, and own the end-to-end customer lifecycle from onboarding to renewal across multiple states nationwide.