Remote K-12 Enterprise Account Manager — Growth & Retention

Niche; Florida; Remote; USD 68.000 - 83.000; Vollzeit

Benefits dieser Stelle

Best-in-class health plan (vision/dent

Flexible Paid Time Off

Home office stipend

12 weeks fully paid parental leave

Remote-work flexibility

Zusammenfassung

Niche is seeking an Account Manager to drive retention and revenue growth across a portfolio of K-12 customers. You will build strong relationships, communicate value, and uncover upsell opportunities while collaborating with Customer Success and Sales Engineers to ensure successful implementation.

This role offers a fully flexible, remote-friendly work environment with a base salary plus uncapped commission and stock options.

Qualifikationen

• Minimum of 3 years of relevant experience, including sales and marketing in a SaaS environment
• Salesforce Experience
• Experience selling in Education or Digital Media is a plus
• Experience with Challenger Sales Methodology a huge plus
• Bachelor's degree in a business or education-related field

Aufgaben

• Manage a full account portfolio and relationships with customers to increase revenue, drive long-term adoption and foster client health
• Collaborate with Customer Success Managers and Sales Engineers to ensure the team has everything they need to implement successfully and identify opportunities to cross-sell
• Prospect for new expansion opportunities within entire book of business (on cycle/off-cycle)
• Manage Client Relationships for clients up for renewal in the current year
• Negotiate Contracts and drive commercial process through acquiring signatures
• Support customers and solve problems for specific and individualized use cases
• Meet personal quarterly and annual dollar retention and expansion goals
• Attend various digital advertising and product training to further knowledge of Niche products
• Lean into your assigned school segment and learn current marketing strategies to become an industry SME
• Provide exceptional support and consultation via phone, email, and in-person leading to advertiser retention, revenue retention, and upsell
• Consistently achieve monthly revenue targets by achieving net retention, logo retention, and upsell goals

Kenntnisse

SaaS sales

Salesforce

Challenger sales

Education/Digital Media sales

Relationship building

Account management

Communication

Ausbildung

Bachelor's degree in business or education-related field

Tools

Gong

Salesforce

Jobbeschreibung

Niche is seeking an Account Manager to drive retention and revenue growth across a portfolio of K-12 customers. You will build strong relationships, communicate value, and uncover upsell opportunities while collaborating with Customer Success and Sales Engineers to ensure successful implementation.

This role offers a fully flexible, remote-friendly work environment with a base salary plus uncapped commission and stock options.