Remote Italian-Speaking Platform Support Specialist

Employers from Greece; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment By Nellie is seeking an Italian Speaking Online Platform Support Agent in the United States. You will assist Italian-speaking users via email, chat, and phone, address inquiries, and resolve platform-related issues to ensure a seamless experience.

Candidate should be fluent in Italian and English, with customer service or technical support experience in online environments, and good CRM knowledge.

Qualifications

• Fluent in Italian and English, both written and spoken.
• Experience in customer service or technical support, preferably online platform environments.
• Strong understanding of online platforms and technology-related services.

Responsibilities

• Provide outstanding support to Italian-speaking users via email, chat, and phone.
• Troubleshoot and resolve technical issues related to user accounts and platform functionalities.
• Guide users on maximizing their experience on the platform and its features.

Skills

Fluent Italian

Fluent English

Customer service

Technical support

CRM familiarity

Tools

CRM software

Job description

Patrique Mercier Recruitment By Nellie is seeking an Italian Speaking Online Platform Support Agent in the United States. You will assist Italian-speaking users via email, chat, and phone, address inquiries, and resolve platform-related issues to ensure a seamless experience.

Candidate should be fluent in Italian and English, with customer service or technical support experience in online environments, and good CRM knowledge.