Italian-Speaking Business Support Specialist

Employers from Greece; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking an Italian Speaking Business Support Consultant to provide essential client support across phone, email, and chat. You will handle inquiries related to business services, accounts, and operations, and document interactions in the CRM.

Collaboration with internal teams will help ensure high-quality service delivery. Fluency in Italian and English is required, with prior customer service experience in a business environment.

Qualifications

• Fluent in Italian and English (written and spoken).
• Experience in customer support in a business/corporate setting.
• Strong communication and client relationship skills.
• Excellent problem-solving and quick thinking.
• Proficient with CRM systems and standard office software.
• Able to work collaboratively in a team and stay organized.

Responsibilities

• Provide Italian-speaking support to business clients via phone, email, and chat.
• Assist clients with inquiries about services, accounts, and operations.
• Resolve issues promptly to ensure high customer satisfaction.
• Document interactions accurately in the CRM.
• Collaborate with internal teams to improve service delivery.
• Maintain up-to-date knowledge of services and products.
• Participate in ongoing training to enhance skills.

Skills

Italian

English

Customer support

CRM familiarity

Team collaboration

Attention to detail

Tools

CRM systems

Office software

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking an Italian Speaking Business Support Consultant to provide essential client support across phone, email, and chat. You will handle inquiries related to business services, accounts, and operations, and document interactions in the CRM.

Collaboration with internal teams will help ensure high-quality service delivery. Fluency in Italian and English is required, with prior customer service experience in a business environment.