Italian-Speaking Social Media Support Specialist

Employers from Greece; United States; Remote; USD 45,000 - 62,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking an Italian-speaking Customer Support Representative for social media. You will engage with Italian-speaking clients across Facebook, Instagram, and Twitter to deliver timely, friendly support.

This role emphasizes strong communication, empathy, and problem resolution, with opportunities for career growth. A fully paid relocation package, training, and health benefits are included, making it a strong fit for candidates ready

Qualifications

• Fluent in Italian and English, written and spoken.
• Experience in customer service, especially via social media.
• Strong communication and problem-solving skills.
• Able to manage multiple inquiries concurrently.

Responsibilities

• Provide high-quality customer support to Italian-speaking clients via social media.
• Respond to inquiries and messages promptly and professionally.
• Resolve issues, handle complaints, and gather feedback.
• Monitor conversations and engage to boost satisfaction.
• Document interactions and report trends for service improvements.
• Coordinate with marketing and content teams to align messaging.
• Stay updated on social media trends and best practices.

Skills

Italian language

English language

Customer service

Social media engagement

Communication skills

Problem solving

Job description

Patrique Mercier Recruitment By Nellie in the United States is seeking an Italian-speaking Customer Support Representative for social media. You will engage with Italian-speaking clients across Facebook, Instagram, and Twitter to deliver timely, friendly support.

This role emphasizes strong communication, empathy, and problem resolution, with opportunities for career growth. A fully paid relocation package, training, and health benefits are included, making it a strong fit for candidates ready