Remote Insurance Sales & Service Pro

Jerry.ai; Crystal Bay (NV); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity

Fully remote

Stock options

License paid

Job summary

Jerry.ai is recruiting for a Customer Operations role. You will help customers manage auto and home policies, guiding them through the app and processes with a customer-first approach. The work is fast-paced, remote, and team-driven, with equity opportunities and flexible scheduling.

The role blends sales and service paths; you’ll be trained to steer toward the best fit for each customer while contributing to product improvements and a strong customer experience.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly, positive attitude and team orientation.
• Strong work ethic and communication skills.

Responsibilities

• Take great care of customers by addressing needs and uncovering gaps or discounts.
• Answer inbound calls from customers across auto, home, and other policies.
• Learn the product deeply to match customers with the best coverage.
• Solve problems to remove barriers to the right policy.
• Process service requests for vehicles, drivers, and documents.
• Provide feedback to improve the product based on customer input.

Skills

Customer service

Sales

Hospitality

Communication

Teamwork

Problem solving

Job description

Jerry.ai is recruiting for a Customer Operations role. You will help customers manage auto and home policies, guiding them through the app and processes with a customer-first approach. The work is fast-paced, remote, and team-driven, with equity opportunities and flexible scheduling.

The role blends sales and service paths; you’ll be trained to steer toward the best fit for each customer while contributing to product improvements and a strong customer experience.