Remote Insurance Sales & Service Specialist

Jerry.ai; Yorktown (VA); Remote; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity (stock options)

Flexible scheduling

Equipment provided

Zusammenfassung

Jerry.ai is building the first app to help people manage car and home insurance, with a remote, fast-paced customer operations team. This role focuses on serving customers across auto, home, and other policies, solving problems, and guiding them to the right coverage.

We offer competitive wages, benefits, equity, flexible scheduling, and fully remote work with equipment provided. Prior customer-service experience is a plus but not required, and this position supports both sales and service paths.

Qualifikationen

• Experience in customer service, sales, or hospitality is a plus, but not required

Aufgaben

• Take great care of our customers by addressing needs and uncovering questions they might not voice.
• Answer inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need changes.
• Navigate the app to determine the right coverage for each customer and explain options clearly.
• Process service requests - vehicles, drivers, lienholders, policy documents.

Kenntnisse

Customer service

Communication

Problem solving

Sales knowledge

Jobbeschreibung

Jerry.ai is building the first app to help people manage car and home insurance, with a remote, fast-paced customer operations team. This role focuses on serving customers across auto, home, and other policies, solving problems, and guiding them to the right coverage.

We offer competitive wages, benefits, equity, flexible scheduling, and fully remote work with equipment provided. Prior customer-service experience is a plus but not required, and this position supports both sales and service paths.