Remote Insurance Sales & Service Specialist

Jerry.ai; Athens (GA); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity / stock options

Flexible scheduling

Remote work with equipment provided

Job summary

Jerry.ai is hiring for a Customer Operations role that blends sales and service. You’ll answer inbound calls about auto and home policies, help customers with changes, and navigate our evolving app to match the right coverage. Strong customer service chops and a willingness to learn across carriers are key.

This remote-first role offers equity, benefits, and flexible scheduling, with potential for growth as Jerry expands into more lines of insurance. Office options in select cities are available.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Responsibilities

• Answer inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Assist policyholders with changes and inquiries.
• Navigate the app to match customers with the right coverage across multiple carriers.
• Process service requests related to vehicles, drivers, and lienholders.
• Contribute ideas to improve customer experience and product flow.

Skills

Customer service

Sales experience

Hospitality background

Job description

Jerry.ai is hiring for a Customer Operations role that blends sales and service. You’ll answer inbound calls about auto and home policies, help customers with changes, and navigate our evolving app to match the right coverage. Strong customer service chops and a willingness to learn across carriers are key.

This remote-first role offers equity, benefits, and flexible scheduling, with potential for growth as Jerry expands into more lines of insurance. Office options in select cities are available.