Remote Insurance Sales & Service Pro (Equity)

Jerry.ai; Heber (UT); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Equity (stock options)

Flexible scheduling

Fully remote (equipment provided)

P&C license reimbursement

Job summary

Jerry.ai is hiring for a Customer Operations professional to support customers across auto, home, and other policies. You’ll handle inquiries, process requests, and help customers navigate our evolving app and insurance options from a remote-first environment.

The role covers sales and service paths with emphasis on excellent customer care, problem solving, and cross-carrier guidance. Competitive pay, benefits, and equity await the right candidate.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus.
• Strong communication and problem-solving skills.
• Ability to learn and navigate our app and insurance products.

Responsibilities

• Take great care of our customers—answering questions and proactively identifying needs.
• Answer inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders needing changes.
• Navigate multiple insurance carriers to match customer needs; stay current with product changes and app updates.
• Process service requests (vehicles, drivers, lienholders, policy documents).
• Provide quick, effective solutions and relay feedback to improve the product.

Job description

Jerry.ai is hiring for a Customer Operations professional to support customers across auto, home, and other policies. You’ll handle inquiries, process requests, and help customers navigate our evolving app and insurance options from a remote-first environment.

The role covers sales and service paths with emphasis on excellent customer care, problem solving, and cross-carrier guidance. Competitive pay, benefits, and equity await the right candidate.