Insurance Advisor - Remote, Growth & Equity

Jerry.ai; Colorado; Remote; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Stock options

Flexible scheduling

Equipment provided

P&C license reimbursement

Job summary

Jerry.ai is hiring for a Customer Operations role that is fully remote and focused on delivering exceptional service for auto and home insurance needs. You will help customers navigate our evolving product, answer inbound calls, and identify opportunities to improve coverage and experience.

The team emphasizes warmth, speed, and collaboration while offering equity and flexible scheduling. Compensation includes hourly wages with commissions for sales paths, a comprehensive benefits package, and

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Genuinely friendly and positive attitude; willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers and identifying issues customers didn’t know to ask about.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Getting deep on the product with a large panel of insurance companies to fit customers’ needs.
• Solving problems to remove barriers between a customer and the right coverage.
• Processing service requests—vehicles, drivers, lienholders, policy documents.
• Providing feedback to help ship product improvements.

Skills

Customer service

Sales exposure

Hospitality

Communication

Team player

Problem solving

Work ethic

Job description

Jerry.ai is hiring for a Customer Operations role that is fully remote and focused on delivering exceptional service for auto and home insurance needs. You will help customers navigate our evolving product, answer inbound calls, and identify opportunities to improve coverage and experience.

The team emphasizes warmth, speed, and collaboration while offering equity and flexible scheduling. Compensation includes hourly wages with commissions for sales paths, a comprehensive benefits package, and