Remote Insurance Advisor — Equity & Growth Path

Jerry.ai; Crystal Bay (NV); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K match

Paid vacation time

Stock options

Flexible scheduling

Fully remote with equipment provided

P&C insurance license paid

Job summary

Jerry.ai is seeking a Customer Operations team member to help customers with auto and home insurance, address coverage gaps, answer questions, and guide them through the app. You’ll work in a fast-paced, team‑oriented environment where care and clarity matter.

This fully remote role offers flexible scheduling and a compensation package including hourly wages of $19.00–$21.00, with potential commissions for the sales path and a solid benefits plan.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly, positive attitude with a willingness to work as a team.
• Strong work ethic and problem solving skills.
• Excellent communication skills and ability to help customers clearly.

Responsibilities

• Take care of customers by addressing needs and uncovering gaps or discounts.
• Answer inbound calls from customers shopping auto, home, motorcycle policies, and policy changes.
• Develop product knowledge to guide customers through the app and matching coverage.
• Solve problems to remove barriers between customers and the right coverage.
• Process service requests for vehicles, drivers, lienholders, and documents.
• Convey feedback to help ship improvements.

Skills

Customer service

Sales

Hospitality

Team player

Problem solving

Strong communication

Job description

Jerry.ai is seeking a Customer Operations team member to help customers with auto and home insurance, address coverage gaps, answer questions, and guide them through the app. You’ll work in a fast-paced, team‑oriented environment where care and clarity matter.

This fully remote role offers flexible scheduling and a compensation package including hourly wages of $19.00–$21.00, with potential commissions for the sales path and a solid benefits plan.