Remote Inside Sales Pro - Upgrades, Retention & Growth

Fidium; Peculiar (MO); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Medical Insurance

Dental & Vision Insurance

Disability insurance

Flexible spending account

Health Savings Account

Life Insurance

Tuition Reimbursement

Flexible Time Off

Paid Holidays

Employee Assistance Program

Annual Bonus

Job summary

Fidium Fiber is seeking a sales-focused role with opportunities to grow within a leading U.S. fiber provider. The position involves handling incoming sales inquiries, driving upsell campaigns, and supporting customer retention efforts while educating customers on products like VOD/PPV.

The role supports remote work and offers a comprehensive benefits package. Primary duties include engaging with customers via calls, assisting new and existing subscribers, and contributing to referral programs.

Qualifications

• Experience in customer service and/or Inside/Outside sales.
• Excellent verbal communication skills and good writing skills.
• Knowledge of Siebel and Microsoft Office software preferred.
• High School Diploma required.

Responsibilities

• Answer sales calls generated through marketing tactics and inquiries.
• Make outbound calls to drive double and triple plays and upsell services.
• Assist with customer retention efforts and explain value of current promotions.
• Handle website inquiries and ensure timely follow-up with leads.

Skills

Inside/Outside sales

Verbal communication

Written communication

Education

High School Diploma

Tools

Siebel

Microsoft Office

Job description

Fidium Fiber is seeking a sales-focused role with opportunities to grow within a leading U.S. fiber provider. The position involves handling incoming sales inquiries, driving upsell campaigns, and supporting customer retention efforts while educating customers on products like VOD/PPV.

The role supports remote work and offers a comprehensive benefits package. Primary duties include engaging with customers via calls, assisting new and existing subscribers, and contributing to referral programs.