Remote Inside Account Executive — Retention & Upsell

Valet Living; United States; On-site; USD 50,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Flexible time off

401(k) with company match

Tuition reimbursement

Professional development resources

Job summary

Valet Living is seeking an Inside Account Executive to manage and grow a $500-book of multifamily accounts. You will own renewals, reduce churn, and identify upsell opportunities across markets, while maintaining high client satisfaction and service excellence.

The role emphasizes strategic account management, cross-functional collaboration, and strong communication skills, with a 100% remote work environment and performance-based incentives.

Qualifications

• 1–2 years in B2B sales or account management.
• Bachelor’s degree in Business, Communications, Marketing, or related field.

Responsibilities

• Drive retention: manage a large book of business, develop retention strategies, and ensure contract renewals.
• Build trusted relationships: serve as the lead point of contact for client interactions and deepen engagement across portfolio.
• Identify growth opportunities: recognize upsell potential and communicate it to sales partners.
• Problem-solve with confidence: respond to service issues, resolve escalations, and manage client concerns.
• Stay organized & prioritize: use Salesforce to manage workflows and identify at‑risk accounts.
• Collaborate cross-functionally: partner with field operations and sales teams to drive solutions and recover services.
• Track & report progress: document interactions and updates for account health.

Skills

Account management

Client relations

Sales communication

Time management

Cross-functional collaboration

Salesforce

MS Office

Education

Bachelor's degree

Tools

Salesforce

MS Office

Job description

Valet Living is seeking an Inside Account Executive to manage and grow a $500-book of multifamily accounts. You will own renewals, reduce churn, and identify upsell opportunities across markets, while maintaining high client satisfaction and service excellence.

The role emphasizes strategic account management, cross-functional collaboration, and strong communication skills, with a 100% remote work environment and performance-based incentives.