Remote Inside Account Executive — Retention & Growth

Valet Living; United States; Remote; USD 51,000 - 71,000; Full time

Benefits offered by this job

Health benefits

Flexible time off

401k with company match

Tuition reimbursement

Referral bonuses

Pet insurance

Torch Fitness access

Job summary

Valet Living is seeking an Inside Account Executive to manage a portfolio of up to 500 multifamily accounts, driving renewals, retention and revenue growth.

You will serve as the primary contact, build trusted relationships across markets, identify upsell opportunities, and collaborate with sales and operations to exceed client expectations. This fully remote role offers an upbeat, performance-driven environment.

Qualifications

• 1–2 years in a B2B sales or account management role, ideally with a high-volume client portfolio.
• Strong relationship-building skills with a client-centric mindset.
• Excellent verbal and written communication with the ability to influence and problem-solve.

Responsibilities

• Drive retention by managing a large book of business and renewals.
• Build trusted relationships as the lead point of contact for clients.
• Identify upsell opportunities and communicate growth potential to sales partners.
• Respond to service issues, resolve escalations, and maintain service excellence.
• Utilize Salesforce to manage workflows and identify at-risk accounts.
• Collaborate with field operations and sales to exceed client expectations.
• Document client interactions and contract updates for visibility into account health.

Skills

Account management

Relationship building

Communication

Time management

Cross-functional collaboration

Tech-savvy

Education

Bachelor’s degree

Tools

Salesforce

Microsoft Office

Job description

Valet Living is seeking an Inside Account Executive to manage a portfolio of up to 500 multifamily accounts, driving renewals, retention and revenue growth.

You will serve as the primary contact, build trusted relationships across markets, identify upsell opportunities, and collaborate with sales and operations to exceed client expectations. This fully remote role offers an upbeat, performance-driven environment.