Remote Info Services Analyst II — QA & BA

Arbor Research Collaborative for Health; Clayton (NC); Remote; USD 69,000 - 110,000; Full time

Job summary

Arbor Research LLC. is seeking an Information Services Analyst focused on business analysis and quality assurance. The role combines requirements elicitation with rigorous testing within an Agile environment to ensure data-driven studies are accurate and reliable.

Remote work is available with a strong emphasis on collaboration with study scientists and data analysts. The position is based in the United States with responsibilities across multiple projects and dashboards.

Qualifications

• Bachelor's degree with at least two years of progressive experience in requirements specification and quality assurance for software projects.
• Knowledge of Agile software development and ability to participate in meetings and ticket reviews.
• Experience using issue tracking systems (e.g., JIRA) for prioritization and resolution of issues.
• Ability to elicit complex requirements from customers (e.g., study scientists and clinical monitors).
• Ability to prioritize, identify critical elements quickly, and remove roadblocks.
• Experience documenting results of structured tests and processes.

Responsibilities

• Design and develop manual and automated tests for new software development and enhancements.
• Create test plans and test cases for automated validation and verification.
• Perform functional, regression, and performance tests to ensure design specifications and quality standards.
• Test CI/CD releases on an Agile release cadence.
• Conduct Section 508 accessibility testing using tools and manual verification.

Skills

Agile

Requirements elicitation

QA testing

User acceptance testing

Education

Bachelor's degree

Tools

JIRA

Visio

Lucidchart

Figma

SQL

CI/CD

Job description

Arbor Research LLC. is seeking an Information Services Analyst focused on business analysis and quality assurance. The role combines requirements elicitation with rigorous testing within an Agile environment to ensure data-driven studies are accurate and reliable.

Remote work is available with a strong emphasis on collaboration with study scientists and data analysts. The position is based in the United States with responsibilities across multiple projects and dashboards.