Remote Information Services Analyst II — BA & QA

Arbor Research Collaborative for Health; Virginia Beach (VA); À distance; USD 69 000 - 110 000; Plein temps

Résumé du poste

Arbor Research LLC. is seeking an Information Services Analyst who blends business analysis with quality assurance to support our research software projects.

The role combines eliciting requirements, modeling workflows, and documenting specs with designing and executing manual and automated tests in an Agile setting. The successful candidate will perform Section 508 accessibility testing, collaborate with study scientists and data analysts, and contribute to dashboards and reporting tools while

Qualifications

• Bachelor's degree with at least two (2) years of progressive experience with requirements specification and quality assurance for software development projects
• Knowledge of Agile software development process and ability to participate actively in meetings and ticket reviews
• Experience using issue tracking systems (e.g., JIRA) for prioritization and resolution of issues
• Ability to elicit complex requirements from customers (e.g., study scientists and clinical monitors)
• Ability to effectively prioritize, quickly determine critical elements from trivial, and eliminate roadblocks
• Demonstrated experience documenting results of systematic, structured tests and processes
• Exemplary customer service, with adaptation to audience-appropriate verbal and written communication approaches
• Strong organizational, analytical, and problem-solving skills; attention to detail
• Insert minimum experience requirements
• Insert any required licenses or certifications
• Insert any technical skills requirements
• Insert any industry or specialized experience, etc

Responsabilités

• Analyze business issues, define requirements, application design, and recommend automated systems and protocols to solve organizational information issues
• Determine operational objectives, gather information, and evaluate output requirements and formats
• Work closely with end users to analyze, define, model, and document systems requirements
• Construct workflow charts and diagrams, study system capabilities, and write specifications
• Create swim-lane workflow diagrams and validate developers' wireframes against documented workflows and requirements
• Develop organizational change management framework and conduct user acceptance testing
• Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training
• Review data collection instruments for adherence to accepted standards, consistency across studies, and best practices using ArborLinkCore functionality
• Work with data analysts and users to improve data collection and user experience during a study
• Define metrics and requirements for dashboards and reporting tools
• Leverage AI (e.g. Claude) as both a tool to aid business development and a component for solutions, following organizational guidance and controls
• Design and develop manual and automated tests for new software development and enhancements
• Participate in developing, modifying, and validating test plans and cases on the various software components of each product
• Create test plans and test cases for automated validation and verification
• Perform functional, application, regression, and performance tests
• Test releases delivered through CI/CD pipelines on an Agile release cadence
• Perform Section 508 accessibility testing of websites and documents using tools such as ANDI, WAVE, Google Lighthouse, Microsoft Office Accessibility Checker, and Adobe Acrobat accessibility tools
• Identify weaknesses in coding and pass along feedback to programmers and developers to correct
• Keep detailed logs of tests and results
• Work with leadership to improve quality assurance processes for efficiency and consistency across teams and projects
• Work with project team to triage, prioritize, reproduce, and track issues to resolution
• Effectively communicate quality assurance testing status and deliverables across the project development life cycle

Connaissances

Requirements elicitation

Workflow modeling

Documentation

Quality assurance

Manual testing

Automated testing

Accessibility testing

CI/CD

Agile

Formation

Bachelor's degree

Outils

Jira

Visio

Lucidchart

Figma

ANDI

WAVE

Google Lighthouse

Microsoft Office Accessibility Checker

Adobe Acrobat accessibility tools

SQL

Description du poste

Arbor Research LLC. is seeking an Information Services Analyst who blends business analysis with quality assurance to support our research software projects.

The role combines eliciting requirements, modeling workflows, and documenting specs with designing and executing manual and automated tests in an Agile setting. The successful candidate will perform Section 508 accessibility testing, collaborate with study scientists and data analysts, and contribute to dashboards and reporting tools while