Remote Information Services Analyst - QA & BA

Arbor Research Collaborative for Health; Denver (CO); Remote; USD 69,000 - 110,000; Full time

Job summary

Arbor Research LLC is seeking an Information Services Analyst to blend business analysis with QA, testing, and accessibility assurance in an Agile environment. The role emphasizes documenting requirements, improving data collection workflows, and ensuring high-quality deliverables across studies. Remote work is supported with flexible collaboration across multiple U.S.

locations. The ideal candidate will have strong SQL skills, experience with accessibility standards, and proficiency with common

Qualifications

• Experience with manual and automated testing and QA within an Agile framework.
• Experience with Section 508 accessibility testing tools and WCAG criteria.
• Ability to write and troubleshoot SQL queries joining multiple tables and views.
• Proficiency with Microsoft Office applications (Excel, Word, PowerPoint).
• Familiarity with Jira or similar issue-tracking systems.

Responsibilities

• Design and develop manual and automated tests for software and enhancements.
• Create and modify test plans and test cases for automated validation and verification.
• Perform functional, regression, and performance testing to ensure quality.
• Test CI/CD releases within an Agile release cadence.
• Conduct accessibility testing using ANDI, WAVE, Lighthouse and related tools.
• Communicate QA status and test results across the project lifecycle.

Skills

Business analysis

Quality assurance

Testing

Accessibility testing

SQL queries

Workflow modeling

Documentation

End-user training

Tools

Jira

Visio

Lucidchart

Figma

ANDI

WAVE

Google Lighthouse

Microsoft Office

SQL

Job description

Arbor Research LLC is seeking an Information Services Analyst to blend business analysis with QA, testing, and accessibility assurance in an Agile environment. The role emphasizes documenting requirements, improving data collection workflows, and ensuring high-quality deliverables across studies. Remote work is supported with flexible collaboration across multiple U.S.

locations. The ideal candidate will have strong SQL skills, experience with accessibility standards, and proficiency with common