Remote Inbound Donor Service Agent

ACD Direct; Broken Arrow (OK); On-site; USD 17,000 - 28,000; Part time

Job summary

A leading call center operation is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and providing expert customer service during a busy campaign. Candidates should have at least 6 months of telephone experience, a typing speed of 40 WPM, and strong communication skills. Certification will begin on October 15th, 2015, and candidates must be ready by November 15th. Join us to maximize your earning potential during this period.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Must be able to work with minimal supervision.
• Strong listening and communication skills are essential.

Responsibilities

• Answer inbound calls from clients' callers.
• Provide customer service expertise.
• Complete the certification process in 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Listening skills

Communication skills

Job description

A leading call center operation is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and providing expert customer service during a busy campaign. Candidates should have at least 6 months of telephone experience, a typing speed of 40 WPM, and strong communication skills. Certification will begin on October 15th, 2015, and candidates must be ready by November 15th. Join us to maximize your earning potential during this period.