Remote Inbound Donor Service Agent

ACD Direct; Blaine (MN); Remote; USD 16,531 - 27,552; Part time

Job summary

A customer service company is seeking experienced customer service professionals for a Winter Campaign Project. The role involves answering inbound calls and providing excellent service to enthusiastic callers. Key candidates will have at least 6 months of telephone experience and be self-motivated. Certification for the project begins on October 15, 2015, and must be completed within 14 days of notification. Interested candidates should register online.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Accuracy and efficiency in handling calls.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Excellent communication skills

Call control

Job description

A customer service company is seeking experienced customer service professionals for a Winter Campaign Project. The role involves answering inbound calls and providing excellent service to enthusiastic callers. Key candidates will have at least 6 months of telephone experience and be self-motivated. Certification for the project begins on October 15, 2015, and must be completed within 14 days of notification. Interested candidates should register online.