Remote Inbound Donor Service Agent

ACD Direct; Dearborn (MI); Remote; USD 13,776 - 20,664; Part time

Job summary

A reputable call center service provider is seeking experienced customer service professionals for a project that will run from late November to December. Independent Contractors will take inbound calls for non-profit organizations, specifically focusing on donation calls. Candidates should have a minimum of 6 months of telephone experience and excellent communication skills. This project has a higher earning potential due to the busy campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience a plus.

Responsibilities

• Provide excellent customer service by answering inbound calls.
• Help clients with donation calls and other related inquiries.

Skills

Customer service experience

Strong listening skills

Excellent written and verbal communication skills

Self-directed and motivated

Job description

A reputable call center service provider is seeking experienced customer service professionals for a project that will run from late November to December. Independent Contractors will take inbound calls for non-profit organizations, specifically focusing on donation calls. Candidates should have a minimum of 6 months of telephone experience and excellent communication skills. This project has a higher earning potential due to the busy campaign.