Remote Inbound Donor Service Agent

ACD Direct; Virginia Beach (VA); On-site; USD 20,664 - 27,552; Part time

Job summary

A customer service company seeks experienced professionals for their Winter Campaign Project in Virginia Beach. Working as an Independent Contractor, you will answer inbound calls, requiring formal telephone experience and strong communication skills. Certification is needed within 14 days of acceptance, with a projected start in late November. This role is ideal for those committed to providing excellent customer service. Registration and onboarding can happen quickly, enabling competitive agents to join future projects.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Experience in a call center is a plus.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivated

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service company seeks experienced professionals for their Winter Campaign Project in Virginia Beach. Working as an Independent Contractor, you will answer inbound calls, requiring formal telephone experience and strong communication skills. Certification is needed within 14 days of acceptance, with a projected start in late November. This role is ideal for those committed to providing excellent customer service. Registration and onboarding can happen quickly, enabling competitive agents to join future projects.