Remote Inbound Donor Service Agent

ACD Direct; Biloxi (MS); Remote; USD 13,776 - 20,664; Part time

Job summary

A leading customer service provider is seeking experienced professionals for a Winter Campaign Project. As an Independent Contractor, you will answer inbound calls, requiring at least 6 months of telephone experience and excellent communication skills. Certification begins on October 15th, and you must complete it within 14 days. Positions are ideal for those motivated to excel in the customer service industry. Interested candidates should register online for more information.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy required.
• Excellent written and verbal communication skills.

Responsibilities

• Provide customer service by answering inbound calls.
• Follow scripts and independently prepare for calls.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed and motivated

Strong listening skills

Excellent communication skills

Previous call center experience

Call control

Job description

A leading customer service provider is seeking experienced professionals for a Winter Campaign Project. As an Independent Contractor, you will answer inbound calls, requiring at least 6 months of telephone experience and excellent communication skills. Certification begins on October 15th, and you must complete it within 14 days. Positions are ideal for those motivated to excel in the customer service industry. Interested candidates should register online for more information.