Remote Inbound Donor Service Agent

ACD Direct; Santa Fe (NM); Remote; USD 17,000 - 22,000; Part time

Job summary

A remote customer service provider is seeking experienced agents for their Winter Campaign Project starting late November. Candidates will handle inbound calls primarily for non-profit donations and must have at least 6 months of telephonic experience. Strong communication skills and ability to work independently are required. Certification begins October 15th and must be completed within 14 days. Interested individuals can expect great earning potential and a fast onboarding process.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge required.
• Ability to work with minimal supervision.

Responsibilities

• Answer inbound calls and assist customers.
• Complete certification process within 14 days upon acceptance.
• Improve call handling efficiency and accuracy.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM or higher)

Strong listening skills

Written communication

Verbal communication

Job description

A remote customer service provider is seeking experienced agents for their Winter Campaign Project starting late November. Candidates will handle inbound calls primarily for non-profit donations and must have at least 6 months of telephonic experience. Strong communication skills and ability to work independently are required. Certification begins October 15th and must be completed within 14 days. Interested individuals can expect great earning potential and a fast onboarding process.