Remote Inbound Donor Service Agent

ACD Direct; Kapolei (HI); Remote; USD 17,000 - 25,000; Part time

Job summary

A remote customer service provider is seeking experienced agents for their upcoming Winter Campaign Project. The project, starting in late November, requires candidates with at least 6 months of telephone experience, strong communication skills, and the ability to complete a certification within 14 days of acceptance. Successful candidates will answer inbound calls for various non-profit organizations, leveraging their customer service expertise to maximize earnings during this busy campaign.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in call center.
• Must complete certification within 14 days of acceptance.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide services to clients represented by ACD Direct.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Self-directed

Strong listening skills

Excellent communication skills

Job description

A remote customer service provider is seeking experienced agents for their upcoming Winter Campaign Project. The project, starting in late November, requires candidates with at least 6 months of telephone experience, strong communication skills, and the ability to complete a certification within 14 days of acceptance. Successful candidates will answer inbound calls for various non-profit organizations, leveraging their customer service expertise to maximize earnings during this busy campaign.