Remote Inbound Donor Service Agent

ACD Direct; Sandy Springs (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

A customer service company based in Georgia is currently seeking experienced professionals for their Winter Campaign Project. Starting the last week of November, this role will focus on answering inbound donation calls. Candidates should possess at least 6 months of telephone experience and have strong communication and listening skills. The certification process must be completed within 14 days of acceptance, making this an ideal opportunity for motivated individuals looking to excel in customer service.

Qualifications

• Minimum 6 months formal telephone experience, ideally in a call center.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients’ enthusiastic callers.
• Prepare for calls independently following scripts.
• Complete the certification process within 14 days of notification.

Skills

Telephone experience

Listening skills

Written communication

Verbal communication

Self-motivated

Job description

A customer service company based in Georgia is currently seeking experienced professionals for their Winter Campaign Project. Starting the last week of November, this role will focus on answering inbound donation calls. Candidates should possess at least 6 months of telephone experience and have strong communication and listening skills. The certification process must be completed within 14 days of acceptance, making this an ideal opportunity for motivated individuals looking to excel in customer service.