Remote Inbound Donor Service Agent

ACD Direct; Saint Louis Park (MN); On-site; USD 17,000 - 25,000; Full time

Job summary

A customer service provider is seeking experienced professionals to join their team for the 2015 Winter Campaign Project. The role involves handling inbound calls from enthusiastic donors for PBS and NPR stations. Candidates should have at least 6 months of telephone experience, demonstrate strong communication skills, and be able to work independently. This remote position offers a chance to earn lucrative rewards during a busy campaign season ending on December 31st. Interested individuals are encouraged to register online.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and demonstrate self-motivation.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls for non-profit organizations.
• Handle donation calls and follow scripts as required.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Call control

Job description

A customer service provider is seeking experienced professionals to join their team for the 2015 Winter Campaign Project. The role involves handling inbound calls from enthusiastic donors for PBS and NPR stations. Candidates should have at least 6 months of telephone experience, demonstrate strong communication skills, and be able to work independently. This remote position offers a chance to earn lucrative rewards during a busy campaign season ending on December 31st. Interested individuals are encouraged to register online.