Remote Inbound Donor Service Agent

ACD Direct; Shawnee (KS); Remote; USD 20,664 - 34,440; Part time

Job summary

A customer service provider is seeking experienced individuals for their Winter Campaign Project. The independent contractor role involves answering calls for various nonprofit clients, focusing on donation collection. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to type 40 WPM. The project begins at the end of November, and selected agents will complete a certification process before being onboarded. Competitive earnings potential exists for successful agents.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from clients.
• Complete the entire certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Listening skills

Communication skills

Call control

Job description

A customer service provider is seeking experienced individuals for their Winter Campaign Project. The independent contractor role involves answering calls for various nonprofit clients, focusing on donation collection. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to type 40 WPM. The project begins at the end of November, and selected agents will complete a certification process before being onboarded. Competitive earnings potential exists for successful agents.