Remote Inbound Donor Service Agent

ACD Direct; Peoria (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

A customer service provider based in Peoria is seeking experienced customer service professionals for a Winter Campaign project. The role involves answering inbound calls, taking donations, and requires a minimum of 6 months telephone experience. Candidates must be self-motivated, be able to work with minimal supervision, and complete the certification process within 14 days. Excellent communication skills and typing ability of 40 WPM or higher are essential. This project starts in late November and is expected to be busy, offering significant earning potential.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients.
• Prepare for calls and follow scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivated

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service provider based in Peoria is seeking experienced customer service professionals for a Winter Campaign project. The role involves answering inbound calls, taking donations, and requires a minimum of 6 months telephone experience. Candidates must be self-motivated, be able to work with minimal supervision, and complete the certification process within 14 days. Excellent communication skills and typing ability of 40 WPM or higher are essential. This project starts in late November and is expected to be busy, offering significant earning potential.