Remote Inbound Donor Service Agent

ACD Direct; Peoria (AZ); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service firm in Peoria, Arizona is looking for experienced customer service professionals for a Winter Campaign Project. This role involves answering inbound calls, taking donations, and client engagement. Candidates must have a minimum of 6 months in telephone service, excellent communication skills, and should type at least 40 WPM. Certification process will start mid-October, and the project will run through late December. This position provides an opportunity for competitive earnings during the peak campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and self-motivated.
• Strong accuracy and efficiency in tasks.

Responsibilities

• Answer inbound calls for donations from enthusiastic callers.
• Prepare independently for the calls and follow scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM or higher

Strong listening skills

Written and verbal communication skills

Call control

Job description

A customer service firm in Peoria, Arizona is looking for experienced customer service professionals for a Winter Campaign Project. This role involves answering inbound calls, taking donations, and client engagement. Candidates must have a minimum of 6 months in telephone service, excellent communication skills, and should type at least 40 WPM. Certification process will start mid-October, and the project will run through late December. This position provides an opportunity for competitive earnings during the peak campaign period.