Remote Inbound Donor Service Agent

ACD Direct; Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

A work-from-home customer service company is seeking experienced professionals for their Winter Campaign Project, starting in late November and ending December 31st. Successful candidates will provide customer service on donation calls. Position requires a minimum of 6 months of telephone experience and strong communication skills. Certification must be completed within 14 days of acceptance. This role offers competitive earning potential during a busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, ideally call center related.
• Ability to work with minimal supervision and be self-motivated.
• Must demonstrate strong written and verbal communication skills.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide excellent customer service during donation calls.
• Complete the entire certification process within specified time.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Strong listening skills

Excellent communication skills

Call control

Job description

A work-from-home customer service company is seeking experienced professionals for their Winter Campaign Project, starting in late November and ending December 31st. Successful candidates will provide customer service on donation calls. Position requires a minimum of 6 months of telephone experience and strong communication skills. Certification must be completed within 14 days of acceptance. This role offers competitive earning potential during a busy campaign period.