Remote Inbound Donor Service Agent

ACD Direct; Nampa (ID); On-site; Part time

Job summary

A prominent call center organization is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and requires a minimum of 6 months telephone experience, self-motivation, and strong communication skills. Selected candidates will need to complete the certification process promptly. This position offers a competitive earning potential during the busy campaign period, running from late November through December.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call center.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the certification process within 14 days of acceptance.
• Provide skills and expertise to the clients represented.

Skills

Phone etiquette

Customer service

Self-motivation

Listening skills

Typing (40 WPM)

Communication skills

Job description

A prominent call center organization is seeking experienced customer service professionals for their Winter Campaign Project. The role involves answering inbound calls and requires a minimum of 6 months telephone experience, self-motivation, and strong communication skills. Selected candidates will need to complete the certification process promptly. This position offers a competitive earning potential during the busy campaign period, running from late November through December.