Remote Inbound Donor Service Agent

ACD Direct; Hastings (NE); On-site; USD 16,531 - 27,552; Part time

Job summary

A remote customer service company is looking for experienced professionals to take calls for a Winter Campaign Project. Responsibilities include answering inbound calls and providing exceptional customer service. Key qualifications are a minimum of 6 months telephone experience and the ability to type at least 40 WPM. Candidates must complete certification within 14 days upon acceptance. This is a flexible work-from-home role with strong earning potential during the campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service expertise to clients.
• Complete the certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Job description

A remote customer service company is looking for experienced professionals to take calls for a Winter Campaign Project. Responsibilities include answering inbound calls and providing exceptional customer service. Key qualifications are a minimum of 6 months telephone experience and the ability to type at least 40 WPM. Candidates must complete certification within 14 days upon acceptance. This is a flexible work-from-home role with strong earning potential during the campaign.