Remote Inbound Donor Service Agent

ACD Direct; Carson City (NV); On-site; USD 16,531 - 24,796; Part time

Job summary

A reputable call center service provider is seeking experienced customer service professionals for their Winter Campaign Project. Successful candidates will provide inbound call support to clients, requiring a minimum of 6 months formal telephone experience and the ability to type at least 40 WPM. Candidates should be self-motivated, with strong listening and communication skills, and must complete the certification process within 14 days of acceptance. This role has earning potential through a busy campaign period.

Qualifications

• Minimum 6 months telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Strong listening and communication skills.

Responsibilities

• Provide customer service via inbound calls.
• Complete certification process within 14 days of acceptance.
• Deliver accurate and efficient service.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM

Listening skills

Written communication

Verbal communication

Call control

Job description

A reputable call center service provider is seeking experienced customer service professionals for their Winter Campaign Project. Successful candidates will provide inbound call support to clients, requiring a minimum of 6 months formal telephone experience and the ability to type at least 40 WPM. Candidates should be self-motivated, with strong listening and communication skills, and must complete the certification process within 14 days of acceptance. This role has earning potential through a busy campaign period.